FAQ (Frequently Asked Questions)
Q. How do I place an order?
A.
Most customers prefer to browse the gear section of this website first to see how the Select Custom process works. Once you're ready to discuss your individual needs or place an order, you're encouraged to contact the Select Uniform sales representative in your area. There's a sales rep in almost every region of the U.S. To find yours, go to the "Rep Locator" section of the website.Q. What is the minimum order I can place?
A.
All custom merchandise (uniforms, outerwear and socks) requires a 20 piece minimum order. There is no minimum on stock merchandise however, orders totaling less than $50.00 will be charged a $10.00 handling fee.Q. How soon can I expect my order?
A.
Custom uniforms usually require 8-10 weeks for delivery. Stock merchandise, if available, can be shipped immediately. In the event that an order has both custom and stock merchandise, if requested, the order will be shipped complete. Otherwise, it will be shipped as goods become available. Extra shipping days will be added to the delivery schedule to offset holidays, Varsity's annual Christmas Break, and any holidays observed at the manufacturing facilities.Q. What is your payment policy?
A.
Custom orders will require a 50% deposit or an agreed good faith deposit when the order is placed and the balance is due upon receipt of the goods. The 50% deposit can be paid by a business check or major credit card. We accept AMEX, Discover, MasterCard and Visa. We also accept school purchase orders.Q. Can I adjust or cancel my order?
A.
For Customized Gear: Cancellation of an order after it has been transmitted to the manufacturing facility will result in forfeiture of the customer's deposit.For Stock Merchandise: Stock products that require embellishments (embroidery, numbering, etc.) cannot be changed or cancelled once they have been sent to our vendor. Orders for stock products that do not require embellishments can be changed or cancelled any time prior to shipment.